<p>Customer satisfaction surveys allow businesses to find out what their audience thinks about the services they provide. With a survey, you can better assess how your customers feel about your product, services, or general business processes. Customer surveys can be completed online, offline or on both fronts.</p>
source https://www.mageplaza.com/blog/why-customer-satisfaction-surveys-important.html
source https://www.mageplaza.com/blog/why-customer-satisfaction-surveys-important.html
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